Contact Us

Contact Us

We want you to love our products as much as we enjoy making them for you. If for any reason you are not completely happy with
your order, please let us know so that we can ensure your
satisfaction.

Email info@hellobeautiful-thebox.com for questions, concerns, orders, and skin care regimen recommendations.

If you have a questions about your order please email sales@hellobeautiful-thebox.com

 Discount codes can only be used once per customer on their first box.  Customers must be registered w/ email address.

Return & Refund Policy

We DO accept returns/exchanges and process refunds within 24-48 hours of receiving the product back into inventory.  If you are exchanging an item the replacement must be of equal or lesser value, otherwise you will need to do a return and re-order the product of your choice.

 Refunds do not include shipping cost paid to ship item to you and return shipping is paid by the customer.

 Please let us know if you desire to return or exchange a product and we will email you a return packing slip with return number to inside the package.